Cancellation Policy

SecureMyWorld, we strive to provide exceptional security services tailored to your needs. We understand that circumstances may change, and you may need to cancel or reschedule your service. Our cancellation policy is designed to be fair and transparent for all clients.

Cancellation Notice

  • 24-Hour Notice Required: To avoid any cancellation fees, we kindly request that you provide us with at least 24 hours’ notice if you need to cancel or reschedule your service. This allows us to allocate our resources effectively and offer the time slot to other clients in need.

Late Cancellations

  • Cancellations within 24 Hours: If you cancel your appointment less than 24 hours before the scheduled service, a cancellation fee of [specify fee amount or percentage] may apply. This fee helps us cover the costs incurred in preparing for your service.

No-Show Policy

  • Failure to Appear: If you fail to show up for a scheduled appointment without prior notice, you may be charged a fee of . This policy ensures that our resources are utilized efficiently and allows us to serve other clients promptly.

Rescheduling

  • Flexibility to Reschedule: If you need to reschedule your appointment, we will do our best to accommodate your request. Please contact us at least 24 hours in advance to avoid cancellation fees.

How to Cancel or Reschedule

To cancel or reschedule your appointment, please contact us via:

  • Phone: +61 – (02) 6764 7179
  • Email:mail@securemyworld.online

Exceptions

  • Emergency Situations: We understand that emergencies can arise. If you have an unavoidable circumstance that requires cancellation with less than 24 hours’ notice, please contact us to discuss the situation. We may waive the cancellation fee at our discretion.

Policy Changes

SecureMyWorld.online reserves the right to update or modify this cancellation policy at any time. Any changes will be posted on our website, and we encourage you to review this policy periodically.

Thank you for choosing SecureMyWorld. We appreciate your understanding and cooperation regarding our cancellation policy, as it helps us maintain the high standard of service that you expect and deserve. If you have any questions or concerns, please do not hesitate to reach out to us.